Latest insights

78 percent of AI users bring their own tools to work and half hide it. Shadow AI is a risk and an asset. How to turn it into a capability.

Card spend data shows the median firm pays 11 dollars per employee per month for AI. That number is the problem, not the benchmark.

What daily work looks like when AI is embedded properly, and why daily use is where the measured productivity gains actually live.

MIT measured a 95 percent failure rate for enterprise AI pilots. The causes are specific and fixable. Here is what the successful minority does.

The sequence we use to build working AI operations inside 10 to 50 person companies, with the research on why most attempts stall.